FAQ

We currently ship domestically within the United States and internationally, including countries such as Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, the United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, the Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, and Singapore.

Orders are processed within 1-3 business days and typically arrive within 10-20 business days. We appreciate your patience.

Once your order has shipped, you'll receive a confirmation email with your tracking number. You can use that number on our Tracking page to see your package's current location and estimated delivery date. Please allow 2-3 business days after ordering for tracking information to update.

We want you to love your order. If something arrives damaged or defective, contact us within 15 days of delivery with photo proof, and we'll make it right with a refund — no need to send anything back. For change-of-mind returns, we're unable to accept returns at this time, so please review your order carefully before purchasing. If you have any concerns, reach out to us through the Contact page, and we'll do our best to help.

The easiest way to reach us is through our Contact page, which you can find in the navigation menu at the top of the page. We aim to respond to all inquiries within 24-48 business hours.